An international telecommunications firm with revenues of over $40 billion was manually creating promotions and disbursing monetary rewards to thousands of dealer sales representatives across the US.

woman showing her phone in phone store

The Problems:

  • Too much time to create promotions and verify sales
  • High rate of error caused by manual processes
  • Inability to track program participants and their activity
  • No efficient reporting mechanisms in place to measure ROI

The Solution:

WorkStride built a platform that automated processes for both administrators and participants, featuring:

  • Contest creator that allowed administrators to build promotions within just a few clicks and communicate them to select groups
  • Sales widget for entry on the fly with built-in fraud detection based on sales data supplied by the client
  • Real-time leaderboard
  • Automated text message notifications to participants
  • Comprehensive reporting that shows sales by region, sales manager, store location, etc. down to individual registered participants and compares them to contest spend
workstride admin interface setup page
tablet computer with statistics and graphs

The Results:

  • 23% increase in sales with more consistent and effective implementation of the program throughout dealer locations
  • Contest creation time went from more than an hour to 10 minutes
  • Automated fraud checking saved hours of manual work each month while ensuring 35% fewer mistakes
  • Reporting allowed the client to make smarter decisions on promotional spend based on ROI analysis