What is a Manager’s Job?
Earlier this week I read an old (but still relevant!) Harvard Business Review article by John P. Kotter called “What effective general managers really do.” In it the author describes a research study in which he followed around several successful top-level managers in various industries, in companies of all different sizes. What he found was interesting—most of these managers spent very little time doing things most would consider “managerial,” like forecasting and planning.