Headquartered in the heart of New York City on the 39th floor of the Empire State Building, WorkStride is a fast-growing B2B software company providing recognition and indirect sales and marketing platforms for some of the world’s largest enterprise businesses. Major companies like Samsung, Verizon, Mercedes and many more turn to our channel partner incentives or recognition solutions to better influence positive behaviors and reach their maximum potential.

Position Summary

The Senior Data Engineer will contribute to the development of the next generation of WorkStride’s data services, while leveraging most modern technologies to help solve data problems for both WorkStride and its vast network of clients. They will also act as the bridge between WorkStride’s data team, sales team, and engagement managers, to translate complex data issues into easy to comprehend action items.

Responsibilities include, but not limited to:

• Implement automation and monitoring tools for efficient processes
• Enable data ingestion and processing in innovative ways to improve validation, wrangling, ETL, and data analysis processes
• Work collaboratively with other teams to understand, and compartmentalize complex and ambiguous business issues, into manageable execution plans
• Maintain a solid and updated knowledge in the data engineering and cloud technologies eco system

Our Ideal Candidate:

• Bachelor’s degree in computer science or equivalent
• 5-7 years of progressive and relevant work experience
• Extensive Hands-on experience with Python, Java, Apache Spark or similar libraries, SQL, or other data query languages
• Extensive experience with ETL.
• Working experience with AWS platform
• Strong quantitative, analytical, and problem-solving skills
• Good business acumen, relationship management and influencing without authority skills
• Ability to provide actionable recommendations based on data analysis
• Strong Ability to prioritize tasks from multiple stakeholders and meet deadlines with quality deliverables
• Strong written and oral communication skills, and presentation skills

Nice to have:

• Post graduate education in Data Engineering, Cloud Dev/Ops or Advanced Analytics
• Experience with channel sales or direct sales data sets
• Data validation and data wrangling industry tools experience

Benefits to working at WorkStride include:

• Competitive salary and benefits package
• Flexible PTO policy
• Matching 401k plan
• Medical, dental, vision, life and disability coverages
• Great company culture, with a highly accessible executive team, events, and regular company meetings to communicate goals and progress

Please apply via email to resumes@workstride.com

Headquartered in the heart of New York City on the 39th floor of the Empire State Building, WorkStride is a fast-growing B2B software company providing recognition and indirect sales and marketing platforms for some of the world’s largest enterprise businesses. Major companies like Samsung, Verizon, Mercedes and many more turn to our channel partner incentives or recognition solutions to better influence positive behaviors and reach their maximum potential.

Position Summary

As an enterprise SDR, you’ll be a key player in further developing our business into new exciting areas by outbound prospecting, engaging, qualifying, nurturing and converting new enterprise business opportunities, and partnering with our Sales Executives to successfully win new deals and grow the business. Success in this role means hitting and beating monthly goals, keeping ahead of daily metrics, and handling rejection in good stride.

You’ll Love This Role If You Are:

• A self-starter who thrives in an entrepreneurial environment where you own your role
• A strong communicator who has little fear of direct communication and demonstrates compelling written and verbal outreach
• A learner who never stops building their knowledge of company, solutions, values and customer
• A driven achiever who sees everyday as an opportunity to succeed, earn and grow

Responsibilities Include:

• Outbound sourcing, development and qualification of new leads using our innovative stack of sales tools
• Nurturing leads, building rapport and developing leads into new opportunities
• Leveraging Salesforce to manage leads, deliverables, tasks and more
• Engaging and qualifying new prospects
• Participating in strategy meetings and think tanks
• Continuously learning and understanding of our company and solutions
• Become a product master of your domain

The culture at WorkStride is an entrepreneurial one where individuals with creative ideas and the motivation to implement them can make a big impact. In this fast-growing environment, employees have the freedom to define their roles and take on projects that might be outside of a typical job description.

Some Benefits to Working at WorkStride Include:

• Competitive salary and benefits package
• Flexible PTO policy
• Matching 401k plan
• Medical, dental, vision, life and disability coverages
• Great company culture, with a highly accessible executive team, events, and regular company meetings to communicate goals and progress.

Please apply via email to resumes@workstride.com

Headquartered in the heart of New York City on the 39th floor of the Empire State Building, WorkStride is a fast-growing rewards & recognition company with a 20-year history of success. WorkStride provides enterprise reward program solutions focused on employee recognition and performance incentives and has gained the trust of major companies like Aetna, Cleveland Clinic, BAE, Samsung and more.

Position Summary

The Customer Support team is responsible for providing a best-in-class service for end users who contact WorkStride for assistance. The Customer Support Representative is a critical role on that team, responsible for answering phones, email inquiries and resolving customer issues while ensuring a positive experience for the end-user.

Responsibilities include, but are not limited to:

• Answering inbound customer inquiries by phone and email
• Working with in-house systems and software development resources to gather information and conduct the necessary research to satisfy customer’s request
• Resolving any and all problems that may arise by seeking to understand what the issue is and doing the necessary follow-up to solve the issue calmly and respectfully for the customer
• Providing alternative solutions as appropriate
• Escalating unresolved problems to the Customer Support Manager for resolution
• Aiding in maintaining accurate customer databases by entering all pertinent information in a timely manner in our customer service software (Zendesk)

Our ideal candidate will have:

• The ability to work Monday-Friday between the hours of 9am – 6pm EST
• 1 year customer service experience, preferably in a call center or software environment
• The ability to work in a structured and fast-paced environment
• Proven ability to multi-task, listen and handle challenging situations
• Computer-literate in databases, spreadsheets and word processing
• Excellent skills in the following areas: problem solving, critical thinking, communication (verbal and written)
• Proficient in MS Excel, MS Outlook and all internet browsers
• Experience with Zendesk
• Speak English fluently, clearly and able to deliver verbal communications in a professional manner, especially over the phone
• Fluent in Spanish
• HS diploma

Some Benefits to Working at WorkStride Include:

• Competitive salary and benefits package
• Flexible PTO policy
• Matching 401k plan
• Medical, dental, vision, life and disability coverages
• Great company culture, with a highly accessible executive team, events, and regular company meetings to communicate goals and progress.

Please apply via email to resumes@workstride.com

Headquartered in the heart of New York City on the 39th floor of the Empire State Building, WorkStride is a fast-growing rewards & recognition company with a 20-year history of success. WorkStride provides enterprise reward program solutions focused on employee recognition and performance incentives and has gained the trust of major companies like Aetna, Cleveland Clinic, BAE, Samsung and more.

Position Summary

The Database Administrator will assist us with our database administration needs and have a true passion for all-things-data. You will work to achieve database scale that will handle the expected data capacity challenges over the next phases of our growth.

You will work with a smart, talented, passionate team of engineers and be responsibile for:

• Helping build the “right” database architecture to move away from monolithic to database schema per client
• Strategizing with fellow developers on complex problems, and make decisions and recommendations on query optimization and database architectural improvements after analyzing possible options.
• Playing a critical role in the design, planning and implementation of our database migration strategy from SQL Server 2008 to SQL Server 2017
• Championing the effort to build out and maintain our internal data warehouse for our “customer intimacy” initiative
• Being a self-starter with a strong sense of responsibility and problem ownership who can commit to driving issues to completion

Our Ideal Candidate:

You are highly process- and data-driven to methodically breaking down the challenges presented to you. You’re comfortable working with new technologies in general with a bias towards open source software first (yes, we understand the irony that we have MS SQL Server 2008 as our primary database). You take pride in presenting options and trade-offs between different technical solutions. You can balance between speed and agility to maintain long-term health and quality of our data.

• Expert-level SQL chops that include complex SQL query development and path optimizations, ideally in Microsoft SQL Server environment.
• Best practices approach with Indexes, Views, Stored Procs and typed-datasets is critical.
• At least 5 years as a DBA, with a minimum of 3+ years’ experience managing a large database(s) in a 24×7 environment.
• Hands-on system administration experience in Microsoft SQL Server 2008, 2011 and exposure to 2016/2017 SQL Server.
• Must have good knowledge of MS SQL Studio, utilities and tools like SQL*Pro, ERWin, etc.
• Solid knowledge of various backup and recovery strategies.
• Ability to understand the business imperatives and translate them to “big picture” architectural concepts.
• Prior experience working on significant DB architectural changes, like replacing a monolithic database with a DB instance-per-client.
• Prior proven experience in either championing or part of a team that accomplished an end-to-end large DB migration.
• Comfortable working independently or in a team environment (and comfortable handing multiple projects at once).
• Must be detail oriented and have strong problem finding, resolution, and documentation skills.
• Has kept up with the latest advancements and trends in the MS SQL ecosystem.
• Good understanding of Kanban or Agile/SCRUM SDLC framework(s).
• Excellent oral and written communication skills.

Some Benefits to Working at WorkStride Include:

• Competitive salary and benefits package
• Flexible PTO policy
• Matching 401k plan
• Medical, dental, vision, life and disability coverages
• Great company culture, with a highly accessible executive team, events, and regular company meetings to communicate goals and progress.

Please apply via email to resumes@workstride.com

Headquartered in the heart of New York City on the 39th floor of the Empire State Building, WorkStride is a fast-growing rewards & recognition company with a 20-year history of success. WorkStride provides enterprise reward program solutions focused on employee recognition and performance incentives and has gained the trust of major companies like Aetna, Cleveland Clinic, BAE, Samsung and more.

Position Summary

Job Duties:  Build new SaaS platform to serve WorkStride’s incentives-based clients.  Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.  Develop or modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance, using Java and the corresponding stack (J2EE, Spring, Hibernate, etc.).  Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.  Confer with architects, systems analysts, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.  Extract, transform and load HR and Sales data for analysis of system capabilities and requirements. Write high-quality, maintainable, code that powers the engine behind the new Incentives platform.

Requirements of the Position: Master of Science* in Computer Science or related field or the foreign degree equivalent and 1 year of software development experience. This must include 1 year of experience in the following:

• Back-end Java development and the corresponding stack (J2EE, Spring, and Hibernate) in a SaaS model.
• Building scalable software in a multi-tenanted environment using software engineering best practices (CDN, caching, and VM optimization).
• Microsoft SQL Server including complex SQL query development and path optimizations.
• Best practices approach with Views, Stored Procs and typed-datasets.
• Creating and deploying Web Services using RESTful APIs (JSON or XML).
• Object oriented programming and design and design patterns in Java.
• Working in an Agile development team.

Experience may be gained concurrently. *Employer will accept a Bachelor’s degree and 3 years of above stated experience in lieu of a Master’s degree and 1 year of experience.

Some Benefits to Working at WorkStride Include:

• Competitive salary and benefits package
• Flexible PTO policy
• Matching 401k plan
• Medical, dental, vision, life and disability coverages
• Great company culture, with a highly accessible executive team, events, and regular company meetings to communicate goals and progress.

Please apply via email to resumes@workstride.com