21 NOV, 2014

Driving Performance In A Work Environment That’s Reportedly Rife With Disengaged Workforce

SSM Cover Story 2014

CorporateRewards EVP Tom Silk weighs in on the role of big data in incentive programs in the November/December 2014 issue of Sales & Marketing Management Magazine.

What Makes Sammy Run?

Driving performance in a work environment that’s reportedly rife with disengaged workers.

By Paul Nolan

The statistics induce nightmares:

  • Gallup’s 2013 report on the State of the Global Workplace states that only 13 percent of workers in America are engaged at work.
  • The report states that the bulk of employees worldwide — 63 percent — are “not engaged,” meaning they lack motivation and are less likely to invest discretionary effort in organizational goals or outcomes.
  • 24 percent are “actively disengaged,” indicating they  are unhappy and unproductive at work and liable to spread negativity to coworkers.

In rough numbers, this translates into 900 million employees who are not engaged and 340 million actively disengaged workers around the globe. And this is an improvement from Gallup’s workplace assessment study in 2009-2010, which showed that only 11 percent of the workforce was engaged!

How is a manager supposed to drive performance in a work environment like that?

Read the whole article here.


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